FAQs

For residential properties you will need a permit from the health department when putting in a system on 5 acres or less of land.  All commercial properties must have a permit.

No, unless you attend the state certified training course, and become a registered installer.

No. As long as your property allows the installer to meet the required set-back distances, you can have a lagoon.

24 hours after your sample is dropped off.

Mon – Fri between 8-12 and 1-5.

Mon – Thurs between 8-12 and 1-5. We DO NOT accept samples on Friday or the day before a holiday, as we will not be in the office the following day to check the results.

Not with our testing kits, but call or visit the University of Missouri Extension office at:

186 N. Adams Ave
Lebanon, MO 65536
(417) 532-7126

The majority of our services are provided on a “walk-in” basis, and no appointment is required. Our normal services are offered Monday – Friday, 8:00 – 11:30 AM and 1:00 – 4:30 PM. Services that do require an appointment are: Footcare/Toenail Trimming Clinic and Child Safety Seat/Safe Crib Distribution.

Yes; we offer a low-cost Community Laboratory Program. You would need a doctor’s order and results are sent directly back to your doctor’s office.

Our programs and services are administered by Missouri licensed nurses, who work under close supervision and orders from local physicians. We do not have in-house doctors or nurse practitioners that can see patients.

In the past, our agency did offer this service. Unfortunately, after learning clients were having issues being covered under this program, the decision was made to stop providing the Temporary Medicaid Cards. We recommend that once you have verified your pregnancy, you visit the local Department of Social Services office as soon as possible to get your coverage started.

The WIC office is open for services Monday – Thursday, from 8:00 – 11:30 AM and 1:00 – 4:30 PM. WIC is closed on all Fridays.

To qualify for WIC, you must meet the following requirements:

1. Be a Missouri resident (live in the state).
2. Your income must fall within the established guidelines.
3. Be a Pregnant, Post-Partum (already delivered), or Breastfeeding Woman.
4. Infants and children under 5 years old.

No; you can receive your WIC services at any WIC location that is most convenient for you.

During appointments, the WIC staff will check to see if your family is eligible. This is called “certification”. You will need to provide the following for proof: Identification, Income, and a document with your Address on it. If your infant/child(ren) is on WIC, they must be at the certification appointments with you. Once you receive your “WIC Folder”, always remember to bring that too.

(1) After your eligibility has been determined, and (2) after a certification/appointment has been completed.